Customer Testimonials

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DealerRater Oct 21, 2021

Great business with great service. Recommend to anyone looking for a quick transaction 10 out of 10

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Google Oct 19, 2021

My experience at Friendly Ford in Geneva was everything I could of have hoped for. The sales representative Brandon Warne was courteous and payed close attention to details. I was pleased with the service and relaxed atmosphere. Thank You

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Google Oct 19, 2021

I just bought a new Ford F150 at Friendly Ford in Geneva NY.. A huge thank you to my salesman Nick Bassett and the Business Manager Nate Murphy for doing such an awesome job answering all my questions and making me feel very comfortable making this purchase.

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Google Oct 12, 2021

Friendly Ford,it's in the name. The staff is for sure friendly,the process of getting our new car was super easy and quick. If your looking for a good,easy,quick experience for car buying,check these guys out. I will for sure be buying another car from them in the future.

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Google Oct 11, 2021

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Google Oct 1, 2021

Nick. Basset at Friendly Ford Geneva goes above and beyond to make sure you feel comfortable withe your purchase. Friendly service and no pressure on buying a car.

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Google Oct 1, 2021

My Bride and I just leased an Explorer from Mark Yeatts over at Friendly Ford in Geneva and let me tell you we had an outstanding experience and didn't even feel like we got taken advantage of or a bad deal since he found us an opportunity to upgrade from our old Fusion lease into a brand new Explorer lease for the same exact payment as we had on the Fusion which was incredible to us!!! Thanks Friendly Ford Team!!!! 5 star service and top notch senior sales staff if you get hooked up with one of the longtime vetrans ...

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Google Oct 1, 2021

Brandon and Jeff are a pleasure to deal with and make the whole sales process extra easy, not to mention a great deal. Service is great too, always a pleasure to deal with and you always feel appreciated. Keep up the good work!

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Cars Sep 29, 2021

Chris Metcalf was very professional, and treated us more like friends than just customers. He was very courteous and helpful. Chris is an overall great guy

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Google Sep 29, 2021

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Google Sep 26, 2021

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Google Sep 19, 2021

Great experience! Walked in with a plan and Dan Roman along with the finance team helped achieve it. No nonsense, and eager to give you the best deal possible with trade in and financing. I was impressed! Highly recommend

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Google Sep 17, 2021

Always fast and good service up here the guys are great and very attentive

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Google Sep 16, 2021

Just purchased a used truck from Friendly, salesman Joe was great to work with, listened to what I was looking for and arranged to get one from their other location to their dealership so I could look at both together. Everyone I worked with was a true pleasure to deal with.

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Google Sep 16, 2021

Purchased/ financed a 2021 Ford Edge from Geneva Friendly Ford. I couldn’t be more happier with my new vehicle. Daniel Roman was my sales consultant. After working the numbers out Daniel helped me get the vehicle I wanted at the price i requested. He did the walk around of the vehicle, a test drive and explained all the bells and whistles of the Edge. I highly recommend Friendly Ford of Geneva. Please ask for Daniel Roman when needing assistance in finding your new vehicle.

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Google Sep 10, 2021

Friendly Ford is a step ahead of the rest. Our salesman, Dan was excellent and made a deal in less than fifteen minutes! Our experience with him was amazing. I was taken away with how fast and helpful Dan was. I will be back in the future!

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Google Sep 9, 2021

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DealerRater Sep 7, 2021

I feel that they are really good people to deal with. They did their best to get me into the truck I wanted and for that I am very satisfied.

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Cars Sep 1, 2021

I spoke with Chris about possibly buying a new daily driver vehicle and he was very friendly and answered all the questions I had, definitely coming back.

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Google Aug 28, 2021

Dan was a great salesmen. I highly recommend asking for him by name.

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Google Aug 27, 2021

When I went to buy my truck at friendly Ford I knew that they already were known for their outstanding sales and service team. That really showed with my salesman Daniel Roman, he went above and beyond to meet my needs to make everything work out in the end, not to mention how easy he is to talk to and how knowledgeable and compassionate he is. I really appreciated it with my first big purchase.

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Google Aug 26, 2021

Joe Lucarine was relaxed, friendly, helpful, and followed through on everything he offered.

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Cars Aug 26, 2021

I found the car I was looking for & at the price range I wanted. The purchasing process was smooth & my salesperson, Chad was easy to deal with.

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Google Aug 26, 2021

Great service. Friendly is an understatement.

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Google Aug 18, 2021

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Cars Aug 14, 2021

I recently bought a used F-150 from friendly ford in Geneva. My salesman Chad was hands down the most professional and helpful salesman I’ve ever had in my life. Great experience, great deal, great truck!! Quick and simple. Big thanks to Chad and Phil for all the help and representing Ford in such a profession manner. Thanks again. If you are looking for a Ford, go talk to Chad at friendly ford in Geneva!

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DealerRater Aug 12, 2021

Sarah Woodard was extremely profession and helpful in our purchasing a new F150.. She was very diligent and responsive to our questions and finding the right vehilce for us.She did an outstanding job.

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Google Aug 10, 2021

I have never had a better buying experience than at Friendly. Joe Lucarine took great care of me and gave me the best deal possible and worked hard and even stayed after closing on a friday night to make sure i could drive home the same day and i did! Not to mention full detail, fresh oil change, new inspection and full tank of gas before i left. I would recommend them to anybody don't hesitate.

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Google Aug 10, 2021

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Google Aug 9, 2021

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Google Aug 8, 2021

Definitely was very happy with Service on My Ranger took care of me and was awesome customer service Kyle

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Facebook Aug 7, 2021

Huge thanks to nick for helping me find a new truck! Highly recommend anyone looking for a new vehicle to go to him!

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Facebook Aug 7, 2021

I went into Friendly not expecting to leave with a vehicle. However Nick was great, found me the exact truck I wanted at the exact price I wanted. If you need a vehicle go see Nick he is the best around at the best dealership around.

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Facebook Aug 6, 2021

Absolute best service in the area. They were able to help out this morning so we could continue our camping trip.

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Facebook Aug 6, 2021

HUGE thank you to Mike Uvanni for being the great guy he is! Also a huge huge huge thank you to Rich Holmes for selling me my second truck i bought from him. The entire process was only a whopping two hours including the test drive, insurance, dmv paperwork, etc. it was a very painless process yet again. I highly recommend Richard Holmes as a salesperson for anyone interested in buying a vehicle here. He’s the most swell, non BS car salesman I’ve ever met!

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DealerRater Aug 1, 2021

Was a pleasant experience dealing with Friendly Ford, they actually worked with me to get the best deal possible, I feel this may be my primary dealer.

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Google Jul 30, 2021

Awesome experience! Terrific customer service and Joe went above and beyond to make us happy, even after the sale! Thanks guys!

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Facebook Jul 30, 2021

Traded in a car and bought another. Decent experience. It’s my second purchase from friendly Ford

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Facebook Jul 30, 2021

Great experience recommend coming here, definitely see Brandon Forjone👍🏻

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Google Jul 29, 2021

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Google Jul 28, 2021

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Google Jul 28, 2021

Shout out to Chris Metcalf for helping me out getting my 2016 Ford Focus. Mans a baller. Thanks you sir.

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DealerRater Jul 27, 2021

We had a great experience- Purchased several vehicles here. No hassle-very direct and transparent. The team and Joe Lucerne are wonderful -we will return.

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Facebook Jul 25, 2021

Had a great experience with Friendly Ford, Nick was wonderful. Definitely recommend!

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Facebook Jul 24, 2021

I was very satisfied with my experience with Friendly Ford. Actually, Michelle Miller exceeded my expectations! Give her a call or stop in to see her, she will work very hard to insure your satisfaction.

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Facebook Jul 24, 2021

Super helpful and “friendly” sales people!! Fast and efficient service! FF goes above and beyond to get you the best deal! Chris Metcalf we can’t thank you enough! 😇 A week after our Sienna finally bit the dust and AAA towed her to Friendly Ford (as recommended by a family member, local Charlie Bennett) our wonderful salesperson Chris Metcalf had found us a great car that seated 7 still, with an excellent value and in top condition and he even managed to take our dead van as a trade in! It did not stop there, partnering with John in Finance, Chris ...

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Google Jul 24, 2021

Great dealership, no high pressure sales, no hidden fees or gimmicks. Just an all around great experience!

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Facebook Jul 23, 2021

brandon forgone and nate Murphy went well out of the way to get us our 1st car a year ago, someone hit us totaled it, they got us into a 2nd vehicle 6 days later again just walked in signed drove away, 8 months later traded that one in for a 3rd bigger vehicle once again immediate same day approval sign n drive when most wouldnt..2 Truely amazing caring empathetic people BEYOND THE BEST in thier field..will ALWAYS be a life time geneva friendly ford customer and will bring my children to them also...Above n beyond service

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Facebook Jul 22, 2021

We just bought 2014 Ford Edge from Nickalis Bassett at Friendly Ford in Geneva, NY and our experience was very pleasant. The vehicle was exactly as described, no pressure, clear and quick communication and Nick was very helpful throughout the process. We would like to say thank you to Nick and all the staff at Friendly’s for the great service we received. Mike & Braedy DelRossa

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Google Jul 22, 2021

Thank you Dan. I love my Ford Edge.

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Google Jul 21, 2021

Only place I go to service our 2014 Ford explorer

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Google Jul 21, 2021

Friendly Ford was a great experience this time for us! Go see Sarah Woodard for all your car deals! Very fast, easy, and friendly service. Our first experience was awful with Michelle who told us we must get a 10,000 down payment with better credit then what we have now and we’d of had roll over from our previous vehicle. Sarah was able to pay off our other vehicle and give us a better deal on our new one. She was very quick with any questioned asked on the several trucks my fiancé was looking at and make our experience ...

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Google Jul 17, 2021

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Facebook Jul 17, 2021

Brandon Warne was awesome! Quick and painless with full disclosure! Very happy!😀😀😀

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Facebook Jul 17, 2021

We had a awesome experience buying our new vehicle and will highly recommend you. Brandon Warren took good care of us. Laura

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Facebook Jul 15, 2021

Nick was extremely helpful from the time we first talked to him on the phone about a truck we saw on the lot to when we shook hands and he handed over the keys!

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Google Jul 13, 2021

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Google Jul 11, 2021

I cannot say enough about Friendly Ford!!! Especially Chris Metcalf he was AMAZING!!!! Friendly, personable, caring, welcoming, just a wonderful man!! If you need a vehicle HE IS the person you NEED to go see!! All I had was a trade in and they have me fair value for my old car. I bought a Ford F150 loaded and LOVE IT!! The dealership is very clean, the staff is friendly. Very family oriented!!! We live about an hour away and we WILL be back!!! Take the drive and go see Chris!!! I promise you will be happy with your choice!!

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Google Jul 11, 2021

Michelle and Phil made everything super easy, comfortable, and fun!! Loved buying my first car here. It was a great experience!

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Facebook Jul 8, 2021

Nick Bassett helped my parents purchase a vehicle. They had an an issue and he didn't hesitate to jump on the problem and make sure they were taken care of. I definitely recommend friendly ford, especially Nick

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Facebook Jul 1, 2021

Stopped in the dealership in Geneva while looking in the market to purchase a vehicle and was greatly impressed! Staff their seem to be very well trained and knowledgeable about their merchandise. Mr. Homes... the rep, he was very helpful and motivated with his sales skills.... it's one thing to sell something but much more impressive when a rep is very knowledgeable and believes in the product that he's selling. I commend the professionalism of this guy!!!

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Facebook Jul 1, 2021

Just got myself a 2017 Ford Edge from Mark that works here. In awesome shape and for an awesome price! Amazingly friendly and professional service. Ask for Mark!

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Facebook Jun 30, 2021

My parents bought a few cars from Rich Holmes in the past and he made it very easy. They will do business with Rich Holmes again!!

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Google Jun 30, 2021

Recently purchased a vehicle at Friendly Ford and was amazed at how easy and great our salesman Chris Metcalf was! He worked with us and didn’t try to sell us something we didn’t want, but helped us get exactly what we LOVE!! Thank you Chris again!

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Facebook Jun 29, 2021

Came in today and was very pleased with my experience with Brandon forjone. He was very knowledgeable and made it super easy to get out of my car and into my new one! I definitely would suggest this place to others. Highly recommend!!!

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Facebook Jun 28, 2021

friendly knowledgeable service

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DealerRater Jun 24, 2021

Chad Kayser was a terrific help! I told him the specifications I wanted for me new car and he produced the perfect car for me. Thanks, Chad!

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Google Jun 22, 2021

Branden W had a great experience made buying the new truck quick and easy.

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Google Jun 22, 2021

Michelle was awseome! I was shopping for a new f-150 from 50 miles away and despite my several changes of mind she found me the truck that fit me perfectly and when I showed up to pick it up the process was the easiest and smoothest I have ever had buying a vehicle. Highly recommend Michelle and friendly Ford. I am definetely a customer for life.

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Google Jun 22, 2021

Fastest, least expensive oil change and tire rotation ever. In and out in 30 minutes. $46.00! Nice job Kyle!

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Facebook Jun 19, 2021

Looking at buying a car, Rich has been great so far!!

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Google Jun 19, 2021

Had a great experience at friendly Ford inc. Got an great 2021 f150 Brandon Warne was a great help and a great salesman

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DealerRater Jun 18, 2021

The team at Friendly made this quick and easy. Chad Kayser answered all my questions and made it painless. His follow-up after the sale has also helped answer some questions about the vehicle. Thanks!

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Google Jun 18, 2021

The team at Friendly is awesome. I knew what I wanted, and Chad made the process quick and painless. Great team, great service!

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Google Jun 17, 2021

Love my new car! Dan Roman was very friendly. He found the right car for me. Made a difficult/overwhelming experience very pleasant. Thank you Dan!

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Facebook Jun 15, 2021

We are so pleased to have found this dealership! Brandon W has been absolutely amazing to deal with! No pressure, and yes, they are "Friendly"people! Definitely worth the 2 hour trip!

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Facebook Jun 5, 2021

Worth the drive from Syracuse! My husband hates the entire car buying process. Nick Bassett made this experience the easiest/best yet! We went on a Saturday at 4pm. He was willing to stay after hours to complete our paperwork & make sure our new truck was ready to go home with us that day so we wouldn’t have to make another trip out to pick it up days later. Fantastic experience, we will be back again!!!

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Facebook Jun 4, 2021

worked with Brandon Warned. would recommend anyone one looking for a car to check him out

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Facebook Jun 1, 2021

This dealership certainly lives up to its name! Had a pleasant experience from the first time I called to ask about a vehicle to purchasing it and driving it off the lot. My salesperson Mark Y. was friendly, helpful, available when needed, and no nonsense. He made my buying experience easy, delightful, and pain free, and accommodated my schedule since I was coming in from out of state. He was even kind enough to deliver a second vehicle key to me and save me a 2 hour round trip drive. I highly recommend Friendly Ford - thank you, Mark!

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Facebook Jun 1, 2021

Wouldn’t buy from anyone else! Rich was super helpful and made the process easy as pie. Thanks to him and Friendly Ford for all their help!

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Google Jun 1, 2021

We have bought multiple vehicles from Brandon Warne and have a great experience every single time. Highly recommend Friendly Ford to anyone shopping for a new ride.

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Google May 30, 2021

My husband and I were on a short anniversary weekend getaway. The weekend was quite rainy. Since we were in the market for another truck, we decided to pay Friendly Ford a visit. We were immediately satisfied with the customer service that Joe gave us. The truck we purchased had just been taken in on a trade and they hadn't had time to service the vehicle. We weren't able to bring the truck home that weekend. But two weeks later after the service was complete and the parts that were needed were installed (with no extra cost to ...

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Google May 27, 2021

Joe Lucarine answered all of our questions , making our vehicle selection easy . We referred Emily C and Joe helped her with trade in and new vehicle purchase . We will return to Joe at Friendly for our next purchase .

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Facebook May 27, 2021

Great experience overall. Chad was to the point but yet helpful, low pressure , and very fair to deal with. My future contact when vehicle shopping for sure!

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Google May 27, 2021

Went to buy a Mustang. We knew what we wanted and have been searching the dealers for Mustangs. Got a note through a car service that a car similar to our specs was at Friendly. I sent a note through their website to Friendly not expecting an answer. Nick Bassett got back to me shortly thereafter and was happy to sell me the car. It may seem strange, but that hasn't been our experiences at other dealerships. I know the market is all messed up, but we were having problems just getting responses back. I have money, do you ...

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Facebook May 22, 2021

I just bought a 2011 Chevy Colorado from there and the service From Brandon Forjone and from Phil was amazing!!! I had no issues and even got better news when I went to pick up my vehicle! Thank you guys so much!

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Google May 21, 2021

The least stressful car buying experience ever! Everything was done virtually and in one day! Went to the dealership for the test drive and to sign. In and out in under an hour! Highly recommend! Will only buy my vehicles from Friendly in the future, even though they’re 90 mins away!

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Facebook May 20, 2021

Thank you Michelle Miller for all her help with my new car... very helpful and made buying a car painless! Would recommend going to see Michelle if you are in the market for a new car!

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Google May 17, 2021

My wife's 2017 ford fusion had a transmission problem with it. Friendly ford took very good care of us by giving us a vehicle to drive for the 2 weeks they had it. When we picked up the car the service manager went over everything with us and was very thorough about everything. Very happy with the service we received.

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Google May 13, 2021

Very happy with the sales service I received from Nick Bassett. Overall experience was quick and painless and 90% of the legwork was taken care of while I was at home. Made the trade in/signing process very quick and I was able to drive off in my new car as happy as could be! Best buying experience yet! Would also like to thank John Genter for taking a bit of time to make sure my warranty was all set as well. He was very thorough and made sure everything was covered before I left. Thank you both! Loving the car ...

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Google May 8, 2021

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Facebook May 5, 2021

My husband and I had a fantastic buying experience. Brandon Forjone was on point with his communication, attention to detail, and willingness to meet our requirements. We will definitely make the hour drive for ford buying when we're in need of an upgrade.

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Cars May 1, 2021

Shopping with a friend for a used car. She got a great deal and wasnt pressured. Got the car she wanted at a payment she could afford. Chris M was her salesperson, he was very knowledgeable and no pressure. Awesome facility, all the staff were great!

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Facebook May 1, 2021

Brandon Warne was very helpful in helping us find the right vehicle for us to have

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Cars Apr 29, 2021

Our salesperson, Michelle, was a wonderful welcome to our Friendly Ford experience. She was laid back but knowledgeable and worked hard to find us the kind of vehicle we were looking for. The SUV was clean and is a dream to drive. Will do all our business at Friendly Ford from now on!

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Facebook Apr 29, 2021

Our salesperson, Michelle, was outstanding! Michelle was extremely laid back, not pushy at all, and made our trade in and purchase a breeze. She continues to follow up after the purchase. The vehicle itself is a dream and we are very pleased with the purchase. We will be back for the next investment!

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Facebook Apr 28, 2021

I worked with Michelle, I told her what I was looking for and what I was willing to spend and she found exactly what I was looking for. I love my car. 10/10 recommend

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Facebook Apr 27, 2021

Friendly Ford Geneva comes highly recommended by myself and my family! I cannot thank Nick Bassett (Sales Manager) enough for his patience and kind disposition throughout our car-buying experience. This past year has been challenging for so many families and searching for two reliable vehicles (one for myself and one for my children) had brought its own set of safety and financial concerns. My children were involved in the entire process from researching vehicles, weighing their wants/needs, financing etc and Nick fielded their questions with understanding and professionalism. Not only was it an enjoyable experience for me but it ...

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Google Apr 23, 2021

I had a multi unit turn signal go bad on my 2013 F 150.Its a known quirk on these units .{wake up Ford] .I called their service dept and told them about the problem Its a very easy fix but due to medications i take i couldnt do it myself.Its a 10 min fix. Afer speaking to the service rep i explained i am a disabled vet and live on fixed incom.Story short they replaced the unit for 50 dollars I gave them a unit had bought.The people who work at freindly are polite and and make you feel welcome....

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Google Apr 22, 2021

I cannot say enough good things about this dealership they are my #1 !! Doug H


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