Customer Testimonials

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Cars Jan 28, 2023

I had a very positive experience working through buying a couple vehicles from Brandon Warne over at Friendly Ford. Each of the purchases we very honest and straight forward. I ended up getting 3 vehicles within a matter of days and will definitely be back if I need something else!

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Google Jan 26, 2023

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DealerRater Jan 25, 2023

Been searching for a new truck for awhile now. Stopped into Friendly Ford, got a pleasure to work with Nick Basset. He was outstanding with helping me locate a truck that fit my needs. He negotiated with not just me but as well as my family to get a good price that fits my range. It was such a great pleasure working with him.

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Google Jan 24, 2023

After searching for days for a Raptor for the right price I found exactly what I was looking for at Friendly Ford. I drove 6 hours to get the truck on Saturday and Michelle was fantastic she even stayed a little late to accommodate me and I was able to take the truck home. Michelle and team were great I highly recommend.

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Google Jan 21, 2023

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Google Jan 20, 2023

Thank you all so much for everything! Donovan & Phil were phenomenal! Truly a fantastic experience and team!

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Google Jan 20, 2023

Jeff McKee is a great person to do business with. I highly recommend Friendly Ford.

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Cars Jan 11, 2023

An absolutely amazing experience, my salesperson Michelle was once again outstanding. This is the second car I personally have purchased from her and Friendly Ford and the third for our family. The experience has been extremely enjoyable and painless everytime.

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Cars Jan 7, 2023

Very helpful and great experience buying a car! Came in and didn’t feel pressured and employees genuinely seemed like they were wanting to help me find exactly what I was looking for!

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Google Jan 7, 2023

Joseph Lucarine was my sales rep, he handled my all of my concerns, quickly and without delay. Thank you for a great experience.

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Cars Jan 7, 2023

So happy with my purchase. Joe was so easy to deal with, Answered all my questions and was able to find just what I needed. I am glad that I traveled out of my area and came to Friendly Ford.

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DealerRater Jan 6, 2023

Great place and could not be happier with my purchase. I was treated with respect by the salesperson Joe. He was able to answer any questions that I had and allowed me time to make my decision. Absolutely would recommend the business and the salesperson.

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Cars Jan 2, 2023

I couldn't ask for a better experience! I bought a bronco sport with the assistance of nick. The process was done before I arrived. Go see friendly ford and you won't be disappointed.

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Google Jan 2, 2023

Friendly Ford staff and service after the sale are top notch. Highly recommend them if you're looking for a Ford vehicle.

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Cars Jan 1, 2023

I had an amazing experience working with Michelle. She was able to answer all of my questions and more! Her patience with me (I'm not a super knowledgeable car person, so I have a lot of questions) was refreshing to see in a dealership setting. I would HIGHLY recommend working with her to find your next car!

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Cars Jan 1, 2023

Went on friendly fords Geneva dealership website just browsing for the new Escape , After a day or two we had got a text from Sales Manager, Michelle Miller which at that time overlooked, about A day or two later again she had reached out with another text , Long story short , Made appointment with Michelle Miller sales manager , We went in and my wife fell in love with the Bronco Sport instead of Escape, Miss Miller could have not been more open friendly and kind and considerate of Tammy’s wants in her new Bronco Sport , She is one of the ...

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Google Dec 31, 2022

Thank you Mike Damico for the outstanding customer service and expertise in helping me find the perfect truck, you rock!

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Cars Dec 30, 2022

Had a great experience buying my vehicle at Friendly Ford. Smooth process and great customer service all around. Nick did a good job. My wife bought her vehicle from This dealership with Nick as her salesman and had the same experience. Thank you !

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Google Dec 29, 2022

Everyone here made every part of the car buying experience as easy as possible. Highly recommend chris metcalf for sales.

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Cars Dec 27, 2022

From the sales experience when I purchased my f150 to the service shop everyone, every time has been extremely friendly and responsive to all my questions and has handled everything professionally and with the best customer service. When my truck is in for service work they always communicate with me along the way with anything they see that might need attention!

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Google Dec 27, 2022

Go sales team

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Google Dec 22, 2022

Definitely a must shop here experience! Especially if you are lucky enough to have Chris as your salesperson! I went in expecting the worst (car dealers, car salespeople...) and was very pleasantly surprised! Everyone is, remarkably, friendly! And they really want to do well by their customers. They did well by me and I was only buying a used Tesla from them! Highly recommend! (Especially Chris)

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DealerRater Dec 6, 2022

The dealership name is a great example of the experience you will have. Everyone is friendly, helpful and goes out of their way to make you feel welcome and satisfied. The dealership is clean and modern. I also got the best offers from them! Thank you!

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Google Dec 4, 2022

My go to ford dealer people are friendly parts are readily available shop work is done fairly quick and done right

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DealerRater Nov 30, 2022

Chris Metcalf did a great job selling me a new to me Toyota Avalon, Would highly Recommend!

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Google Nov 30, 2022

Service team is always attentive and helpful!

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Google Nov 29, 2022

I have been buy cars and trucks for a long time and my latest purchase from Friendly Ford of Geneva had to be one of the easiest transactions to date. Both Michelle M and Nate were so friendly and accommodating from the beginning, I guess that is why they call it "Friendly Ford". It was a fair price for the vehicle I was purchasing and fair trade for the vehicle I was trading in. Great Experience!

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Cars Nov 28, 2022

Chris was extremely patient with my wife and myself, explaining all the bells and whistles. There was no pressure,just very comfortable with Chris. It was easier than any other car-buying experience I’ve ever had, would definately recommend.

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Google Nov 22, 2022

GREAT group of people truly friendly thanks for all there help buying my lease out i only wish Ford offered lease packages that where advantageous.

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Google Nov 21, 2022

The team at Friendly Ford is the best in the business. They look out for you. If a repair or service is u der warranty, they take care of it, if it is out of pocket, they explain the work and the expense and make it as reasonable as possible.

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Google Nov 16, 2022

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DealerRater Nov 16, 2022

Everyone was very accommodating. Brandan and Lee were awesome. The finance department department also took good care of me.

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Google Nov 15, 2022

Fast 'Friendly' service.

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Cars Nov 15, 2022

Salesperson Michelle Miller is A+ in all facets of sale from no pressure to final handshake. Great product. Professional and clean facility. Great staff, great treatment, welcoming atmosphere

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Google Nov 12, 2022

Was a very pleasant experience, Nick was awesome. The Edge is wonderful. Thanks

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Google Nov 11, 2022

Excellent Service!!

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Google Nov 11, 2022

Third vehicle with the assistance of Brandon Forjone! Thank you Brandon for always going above and beyond for me and my wife! Highly recommend Friendly Ford in Geneva!

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Google Nov 11, 2022

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Google Nov 9, 2022

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Cars Nov 6, 2022

Excellent buying experience. Very easy process and they went above and beyond to make my purchase the way I wanted it. I would definitely come back.

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Cars Nov 5, 2022

I had a great experience dealing with Nick, and everyone I encountered was welcoming and pleasant. I made the 1 hour 45 minute drive from Wellsboro, PA and glad I did.

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Google Nov 5, 2022

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Google Nov 4, 2022

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Google Nov 3, 2022

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Google Nov 3, 2022

friendly ford has a awesome service department as well as their sales department great to do deal with highly recommend.

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DealerRater Nov 1, 2022

These guys were amazing, patient, and easy to work with. Marc was awesome. A great experience

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DealerRater Nov 1, 2022

They were amazing, helpful, patient, and easy to work with. Marc Yeatts.was the best.

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Google Oct 31, 2022

Michelle was excellent! She had the three vehicles I requested to test drive ready upon my arrival, answered all of my questions and completed the deal on my new Escape efficiently.

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Google Oct 30, 2022

Service and sales experience awesome Lee and Brandon warn

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Google Oct 29, 2022

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Cars Oct 28, 2022

Once again Friendly Ford was able to help my fiancé get in her first and new vehicle. Brandon Warne and Friendly Ford managers were very helpful and patient with us. Thank you so much.

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Cars Oct 28, 2022

I see why it’s called Friendly Ford. Such a friendly and welcoming environment. I would recommend others come here to get good deals when shopping for cars or getting a service.

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Google Oct 26, 2022

Justin, Lee, and Kyle always take good care of me when I came in! I don’t even have a FORD, I have a Chevy, but no matter what type of vehicle you have, you’ll be in good hands! Thanks for always helping out my wife, family and myself.10 + RECOMMEND⭐️⭐️⭐️⭐️⭐️

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Cars Oct 25, 2022

It took 10 months to get the truck I ordered but Nick was great and did a good job of keeping me informed on the progress of my order and when it was coming. He was also great when it did come and getting everything ready. I would recommend him to anyone.

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Google Oct 24, 2022

Great dealership to work through. Rich Holmes was fantastic. Made our experience as seamless and easy as possible. Will recommend to anybody looking for a new vehicle. Has our business for sure.

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Google Oct 14, 2022

Very welcoming when you walk in and very capable shop. Not the cheapest place in town but well worth the expense.

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Google Oct 10, 2022

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Google Oct 7, 2022

From ordering to delivery on our new bronco the whole team was great every step of the way. Just had our first oil change and the service department was prompt informative and very friendly. Ps love the popcorn in the waiting room!!

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Google Oct 6, 2022

Once again I find myself back at friendly ford. I wanted a full size ford bronco, but at the time they didn’t have any. Until last week they had a base 2023 bronco I wanted. So I made the trek back up to friendly ford in Geneva NY. My sales person was Michelle Miller was amazing once again, and to the rest of the friendly ford team excellent job! If your in the market for a new vehicle stop in to friendly Ford and see Michelle Miller you won’t be disappointed!!!

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Cars Oct 6, 2022

The experience was great the kids even had a good time in their play area! Super quick and reliable! I was able to find the car I was looking for at a great price very pleased with my purchase!

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Google Oct 5, 2022

just ordered a 2023 ford ranger with salesmen chris metcalf he made the process super simple and streamline i was in and out in 15 minuetes thank you cant wait for my new truck

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Cars Oct 5, 2022

Found my car online... a week later drive it off the lot! Nick was super helpful and I would highly recommend working with him for your next car buying experience.

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DealerRater Oct 4, 2022

The salesmen Chris was exceptional. Everyone was kind and helpful. It was the best car buying experience I have ever had. Go to Friendly Ford in Geneva if your in need of a car.

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Google Oct 3, 2022

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Google Oct 1, 2022

Very friendly and very professional.

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Cars Sep 30, 2022

Michelle Miller was my salesperson. She is very knowledgeable, set me at ease and went above and beyond to help me get the best deal available. This was my first time at this dealership and I will absolutely be returning.

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Google Sep 30, 2022

We made an appointment with Michelle Miller to look at a Bronco Sport, Edge and Escape. She was highly organized. Had both pre-owned and new vehicles available for us to look at and test drive. She provided options and clearly explained the differences and similarities between the vehicles. She was efficient, and did not apply unnecessary pressure to pick a vehicle. We bought the Bronco Outer Banks. The paperwork was complete in a timely manner and delivery went without a hitch. Felt like both Michelle and the finance man ( can't remember his name, sorry) really listened to what we ...

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Cars Sep 30, 2022

The customer service is on point. Michelle took excellent care of me. Buying a vehicle here was so simple and stress free. Don’t forget to spin the wheel! Thank you!!

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Google Sep 29, 2022

The staff are great , getting your vehicle serviced is easy , you can look into the maint. shop and see your vehicle being worked on , they provide coffee , drinks , snacks while you wait if you choose to nibble. They try and get you in and out as efficiently as possible. Overall a good experience .

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Cars Sep 28, 2022

Nick and everyone at the dealership made the purchasing process quick and easy, and were very accommodating to my schedule for taking delivery on the car I was purchasing.

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Google Sep 28, 2022

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DealerRater Sep 26, 2022

Our first time at Friendly Ford and we bought a 2021 Ford pickup truck. Everyone was so nice. The main person we worked with was Mark. He really knew his vehicles. He explained every little button on that truck (There are a lot) We are so pleased to have such a courteous, pleasant, and so knowledgeable salesman. We would recommend Mark and Friendly Ford to anyone looking for a vehicle.

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Google Sep 25, 2022

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Google Sep 24, 2022

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Google Sep 23, 2022

Friendly ford has a great service department. They always keep us up to date while our vehicle is being serviced.

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Google Sep 23, 2022

BROWN SUGA IS BACK! Not only that but this dealership truely never disappoints. I cant give more than 5 * or i absolutely would. The employees really take the customer service to the next level and always look after the customers. THANKS AGAIN!

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Google Sep 22, 2022

I travel 1 hr to bring my vehicles here instead of 5 min to ferrario. Big difference in quality of service and how you are treated here. They truly are "friendly".

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Google Sep 21, 2022

Nice people and good service.

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Google Sep 13, 2022

The place to buy a Ford

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DealerRater Sep 1, 2022

Mark yeatts has been more than accommodating, in helping me w my moms lease. Thank you for all you do!!

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Cars Sep 1, 2022

Chris Metcalf is the best! He took the time with us to stay late and get everything wrapped up! Very thorough explanation of everything and I love my new Ford!

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DealerRater Aug 31, 2022

Very nice people to deal with. Just bought a car from them. They were so helpful

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Google Aug 31, 2022

Michelle Miller was great to work with! Highly recommend!

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DealerRater Aug 31, 2022

Mark Yeatts was very attentive and understanding of what I was looking for. He worked out a great deal for me and I was able to get the car I really wanted. I’m very grateful for all the help I received! I love my car !!

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Google Aug 31, 2022

Nice place

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DealerRater Aug 31, 2022

Thank you Mark Yeatts! He set me up with my leased F-150! He is very friendly and personal. He has made my leasing experience very easy. Will definitely be a returning customer!

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Google Aug 24, 2022

Wonderful news truck purchasing experience.

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DealerRater Aug 24, 2022

Made the deal easy Both John and Joe were easy to work with Our family will be back!

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Google Aug 24, 2022

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Google Aug 23, 2022

Just bought my Honda Civic from Friendly Ford, and had such an amazing experience. I’ve been car searching for a couple months now but the team here was so polite and awesome! Huge shoutout to my sales person Donovan for finally finding me a car that fits exactly what I wanted!

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Google Aug 23, 2022

Great service department.

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Google Aug 21, 2022

Awesome dealership to work with, just wish they were a bit closer to us. Changed my Lightning preorder to them in hopes of avoiding bs experienced with other stealerships and regret nothing. Enough allocations I got mine quick, and the buying process could not have been smoother. 100% recommend them if you are in the Fingerlakes area, awesome stock of unique cars and trucks, will definitely be buying future vehicles from them!!

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Google Aug 20, 2022

Great Staff, they go on and above, to meet our needs

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Google Aug 20, 2022

Friendly Ford's service department is fantastic. They are friendly, honest, and customer oriented. They keep you updated throughout the process, meet the time frames they give you, and go the extra mile to help you.

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Google Aug 18, 2022

I trust Friendly Ford

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Google Aug 18, 2022

Bought several cars over my 68 years but never have had a better buying experience then I had here. Had a great interaction with my salesman Joe Lucarine throughtout the process which was totally stress free. Any interaction with ANY of the other employees was just as pleasant/respectful. Each step of the process was fair, fast & effortless. Couldn't recommend more highly!

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Google Aug 17, 2022

Great trustworthy dealership !

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Google Aug 17, 2022

Friendly Ford did right by us.

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Google Aug 17, 2022

Great place thank you. My maintenance appointment went without problems.

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Google Aug 17, 2022

The service department at Friendly Ford always treats me professionally and keeps me informed with the status of my vehicles throughout the repair process. Ryan, The Service Manager, goes above and beyond to make sure I receive VIP service every time I bring a vehicle in for service.


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