Customer Testimonials
The staff are great , getting your vehicle serviced is easy , you can look into the maint. shop and see your vehicle being worked on , they provide coffee , drinks , snacks while you wait if you choose to nibble. They try and get you in and out as efficiently as possible. Overall a good experience .
Great time buying from Brandon and Friendly Ford. Brandon was very transparent and helped me get me get a truck that filled my needs and budget!
Nick and everyone at the dealership made the purchasing process quick and easy, and were very accommodating to my schedule for taking delivery on the car I was purchasing.
Overall great experience at Friendly Ford! Brandon was awesome and made the process of buying my vehicle almost effortless! When I need another vehicle I will be back to see Brandon in the future, no doubt.
Our first time at Friendly Ford and we bought a 2021 Ford pickup truck. Everyone was so nice. The main person we worked with was Mark. He really knew his vehicles. He explained every little button on that truck (There are a lot) We are so pleased to have such a courteous, pleasant, and so knowledgeable salesman. We would recommend Mark and Friendly Ford to anyone looking for a vehicle.
Friendly ford has a great service department. They always keep us up to date while our vehicle is being serviced.
BROWN SUGA IS BACK! Not only that but this dealership truely never disappoints. I cant give more than 5 * or i absolutely would. The employees really take the customer service to the next level and always look after the customers. THANKS AGAIN!
I travel 1 hr to bring my vehicles here instead of 5 min to ferrario. Big difference in quality of service and how you are treated here. They truly are "friendly".
Nice people and good service.
The place to buy a Ford
Mark yeatts has been more than accommodating, in helping me w my moms lease. Thank you for all you do!!
Chris Metcalf is the best! He took the time with us to stay late and get everything wrapped up! Very thorough explanation of everything and I love my new Ford!
Very nice people to deal with. Just bought a car from them. They were so helpful
Michelle Miller was great to work with! Highly recommend!
Mark Yeatts was very attentive and understanding of what I was looking for. He worked out a great deal for me and I was able to get the car I really wanted. I’m very grateful for all the help I received! I love my car !!
Nice place
Thank you Mark Yeatts! He set me up with my leased F-150! He is very friendly and personal. He has made my leasing experience very easy. Will definitely be a returning customer!
OUSTANDING CUSTOMER SERVICE AND SELECTION!!! CHECK THEM OUT. YOU WILL BE HAPPY YOU DID!
Wonderful news truck purchasing experience.
Made the deal easy Both John and Joe were easy to work with Our family will be back!
Just bought my Honda Civic from Friendly Ford, and had such an amazing experience. I’ve been car searching for a couple months now but the team here was so polite and awesome! Huge shoutout to my sales person Donovan for finally finding me a car that fits exactly what I wanted!
Great service department.
Awesome dealership to work with, just wish they were a bit closer to us. Changed my Lightning preorder to them in hopes of avoiding bs experienced with other stealerships and regret nothing. Enough allocations I got mine quick, and the buying process could not have been smoother. 100% recommend them if you are in the Fingerlakes area, awesome stock of unique cars and trucks, will definitely be buying future vehicles from them!!
Great Staff, they go on and above, to meet our needs
Friendly Ford's service department is fantastic. They are friendly, honest, and customer oriented. They keep you updated throughout the process, meet the time frames they give you, and go the extra mile to help you.
Bought several cars over my 68 years but never have had a better buying experience then I had here. Had a great interaction with my salesman Joe Lucarine throughtout the process which was totally stress free. Any interaction with ANY of the other employees was just as pleasant/respectful. Each step of the process was fair, fast & effortless. Couldn't recommend more highly!
Great trustworthy dealership !
Friendly Ford did right by us.
Great place thank you. My maintenance appointment went without problems.
The service department at Friendly Ford always treats me professionally and keeps me informed with the status of my vehicles throughout the repair process. Ryan, The Service Manager, goes above and beyond to make sure I receive VIP service every time I bring a vehicle in for service.
Always been a good place. Have been a customer for many years. Huge kudos to the guys (Justin and Lee) in the service department! They are a gem to have and the place wouldn't be the same without them!
The Friendly Ford team was so helpful through this car buying process! Michelle was my salesperson and I would definitely recommend her. It’s a tough market for new cars right now but they made it a breeze!
Love my new truck. Salesmen nick made the process super easy and stress free. Would definitely recommend if looking to get a new or used vehicle.
(Translated by Google) Very well (Original) Muy bien
Recently purchased my new 2022 Bronco Sport from Mark Hulse. Such an easy purchase, Mark did everything from making sure the vehicle was ready to switching over my insurance, I didn’t lift a finger (other than to sign). I dealt with John Getner in the finance office. Both Mark and John kept in touch throughout the entire process. Highly recommend Friendly Ford, you’ll never find a more laid back and friendly dealership.
Friendly Ford went above and beyond when it came to my FORD and ROUSH service. Equal goes for there sales team. Friendly Ford lives up to its name with great sales and service. Ill make the trip for that again.
Friendly Ford was a pleasure to work with, Donovan answered all my questions, and was always polite. Would 100% recommend, I never felt pressured, and feel like I was given a fair deal.
Got a SUV from Dan Roman. Great experience! I recommend. I was looking for this car everywhere. Finally, Dan told me that the only way to get is to order one the way I wanted. Shortly after (3months) the Edge was there, and I pick it on the following week.
Thank you Dan Roman for the great experience. No BS! Order a SUV him from after looking everywhere.
Friendly Ford is a top notch facility. From sales to service they all know me by name and treat me like family. I have several vehicles in my business fleet and the service team always makes sure to get me in and back on the road quick!
From the minute you walked in the door Michelle made me feel very welcomed. She was just as excited about me getting my new car as I was. Very organized so everything went smoothly. Loved the idea about ringing the bell and spinning the wheel. We drove 3 1/2 hours to get to friends and would do it again in a heartbeats. Ty Michelle. By the way Michelle I named her the golden nugget
Great Experience with Brandon Warne! Super smooth process made everything clear and transparent. Finance was also very easy and explained everything that I was doing well. Hope to be back in a couple years!
We had the best experience with Friendly Ford! From the start to finish Michelle went above and beyond to help us get the truck that my husband had his heart set on this specific one! Thank you Michelle and John for making this happen! Would highly recommend Friendly to our friends!!
Friendly ford service took great care of me.
Great buying experience. Salesman Joe was friendly and efficient. We will certainly recommend others to Friendly Ford. Joe has continued to stay in contact with us after the sale to answer any questions we might have. Thank you for the great buying experience. Jim and Cathy
We have taken our vehicles to Friendly Ford for service for years. Theirs is the first service dept I have enjoyed dealing with. I have always felt my vehicle was taken care of without being extorted for money. They do everything that needs to be done and are great to explain what they did and why.
It was a. Very good experience. Very nice place and super friendly. First time there.
Very pleased with friendly ford but very disappointed with ford motor company.
I drove 2 hours to purchase my truck from Nick Bassett at Friendly Ford the experience was great! Easiest experience I’ve had purchasing a vehicle he had me back on the road in no time. He even followed up with me a few times after the purchase to make sure I was happy and liked the truck.
This is the second time I got a car through Nick at Friendly Ford! I don't think he could ever disappoint me! I have told my friends to come here too, and I don't think I will ever stop!
This dealership is o e of the best I have experienced
Best experience in buying my new Edge. Brandon Warren is professional and curious.
Awesome service !!!
Great place! Even better people!
Ryan at the service center went way beyond expectations and helped fix a vehicle they don’t normally service getting me back to my road trip in great time.
I just recently purchased a used 2014 Mustang from Friendly Ford. I did this completely online and did not even see the car until it was delivered. They were very honest and accurate in the description. Michelle, the sales person was great. Any questions I had she answered instantly. The entire process was flawless from start to finish. I would highly recommend Friendly Ford.
I had yet another great experience purchasing my new car. Phil and Joe are a pleasure to work with!
Joe and Mike were great. I had an issue with a purchased vehicle and went all in to be sure I was satisfied. Ultimately got into another truck and am very happy.
Very friendly and helpful staff,have always had a good experience with all car purchases.
Great experience-Joe and Phil made it easy and smooth We have purchased many vehicles here.
Wonderful place My family has purchased 5 cars here Joe and Phil made it easy for the entire process and we will be returning for any vehicle we need!
Chris Metcalf is the best. He is thorough, knowledgeable and professional. My family buys all our vehicles from him
I can’t thank Nickalis Basset enough for the tremendous work he did getting me into my new truck! He is the true definition of an amazing sales man that works with the customer and makes sure all there needs and wants are met! Thanks once again Nick and the rest of the team at friendly Ford Geneva
Awesome experience at Friendly Ford. Dan Roman was great to work with and was helpful every step of the way. They gave me a fair trade for my old truck and went above and beyond to make sure my new truck was perfect before I picked it up. Definitely will continue to do business with them in the future.
Just wanted to give a shout out to Kyle and the team at Friendly Ford for such a great experience today. I had a few minor things fixed on my F150, and then they washed my truck and even vacuumed the front seat areas! I had a pleasant conversation with a salesperson who noticed that I chose to bike ride in the area during the service visit. I live just across the street from another Ford dealership in Canandaigua that was not able to get a service appointment for me for weeks. Hey if you are treated well and the ...
This place restored our faith in dealerships. We worked with Chris, who went above and beyond to accommodate us. I contacted him on a Tuesday evening about a vehicle. He located my vehicle at a sister store and personally drove to retrieve it that next morning in order for us to see it when the dealership opened on Wednesday. He worked to get us a fair number on our trade in. Chris followed up with us, and called us back when he said he would. These things were very important to us as they are hard to come by in ...
Brandon did a great job! He was a great communicator and worked hard to get me my deal! Loving my new car. I was well informed and got my car in under an hour! Highly recommend
Brandon Warne was amazing. He helped my fiancé a year ago with his purchase of a F150 and he helped me today getting into my dream car the ford bronco. If your looking for a good salesman please hit him up.
Brandon Warne is and alway has been the best salesman I’ve worked with, and I will be back to buy all my vehicles from him and his team at friendly ford again and again! From finding the right vehicle with Brando to finishing the deal with the finance manager Phil Wheeler to keeping our vehicles in perfect running order with Kyle in service Friendly Ford will always be or dealer!!!
Everyone is always great to work with, especially Brandon Warne!! If you’re looking for a vehicle or you’re unsure of what you’re looking for exactly- contact Brando at Friendly Ford! 15 out of 10 customer service 💯
My sales person Michelle was awesome to work with I explained what I am looking for to her and she did just that no hassle at all I would recommend Geneva ford to any one
Got a use car from Daniel Roman. Selected the car one day and came back next with a check to pick it up.
Salesman Nick Bassett from beginning to end was awesome. This is seriously the most easily to work with dealership I’ve had the pleasure of doing business with. I’m loving my Gladiator and will 100% recommend and shop with again.
I WOULD RECOMMEND AND USE THEM AGAIN. NICK ATFORD TREATED ME MORE LIKE A FRIEND THEN A CUSTOMER. STARTED OFF WITH A TEST DRIVE OF A MAVERICK TO ORDERING A BRONCO SPORT THEN TO ACTUALLY BUYING A USED SUV. WILL BE GOING TROUGH NICK FOR THE NEXT VEHICLE FOR SURE.
Bought a Bronco Sport from Nick at Friendly Ford in Geneva. Everyone was super helpful and friendly, process was super fast and I highly recommend them!!!
Sales experience was excellent. Joe was honest and provided great service. The dealership was very inviting and then atmosphere was very modern. Great experience overall
Joe L. was my salesman when I purchased a 2020 Nissan Rogue. He was very good and I would recommend him and the entire Friendly group!
Bought a car from Rich .. great experience !!!
Chad good to work with... got new used car from them ... very honest we felt... Chad not there we worked with Joe... he was great
I was just browsing 350's.....no pressure, no hassle.
The whole experience was a pleasant one. Chris was very nice to deal with and explaining everything showing off the dealership. Would recommend any one the give friendly ford a try.
I had a really great car-buying experience at Friendly Ford. Chris was great finding the right car for my family that also fit our budget. I got a great price on my trade and I know Friendly stands behind their cars. Thanks so much!
Brandon Warne always takes care of us. I would never go any where else. Feel comfortable, no pressure and far from the normal car buying process. A+
Bought a truck from Rich Holmes. Made it a nice and easy transition, would highly recommend. And the Finance manager was ok too.
Friendly was great, delivered everything that I asked for! Contact Richard Holmes if your looking for a vehicle of any kind!
I had such a nice experience getting a car from Daniel. Came in one day and agreed on numbers, specially my trade value! Not push at all. Buying a car is always overwhelming for me, but not this time. Next day came back and took the car home.
This is the second Ford that I've purchased from Friendly Ford in the past 12 months. The salesman, Joe Lucarine, fit me into the perfect car that met and exceeded my requirements -- I couldn't be happier with my purchase.
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